Refund Policy

No Refund Policy

All sales are final. No refunds will be issued under any circumstances once the product has been purchased and delivered.

Damaged Product Claim

If the product is received damaged, a full unboxing video must be provided as proof. The video must be clear, continuous (unedited), and shared via WhatsApp within 24 hours of delivery.

Requirements for Damaged Product Claims:

• Full unboxing video from start to finish
• Video must be clear and continuous (no edits)
• Must be shared via WhatsApp within 24 hours
• Show the damage clearly in the video
• In case of payment failure or transaction disputes, please allow 5–7 working days for the amount to be processed and credited back to your bank account. 
• Please note that claims submitted after 24 hours or without proper video evidence will not be accepted. We recommend recording unboxing videos for all deliveries as a precaution.

Need Help?

If you have any questions about our refund policy, please contact our customer support team.